In order to succeed in value-based programs like the Oncology Care Model, Cancer & Hematology Centers of Western Michigan (CHCWM) was looking for a way to replace manual, labor intensive systems and redesign its triage process to help patients in a quicker, more consistent way. To do that, they partnered with Navigating Cancer and in a very short period of time are seeing great results, faster interventions and reduced unnecessary emergency department visits. Check out this clinic spotlight to learn more!
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