The Power of Patient Education

Stephanie GingerPatient Engagement, Patient Relationship Management

We’ve always advocated that when patients understand their diagnosis and are knowledgable on what to expect it yields better outcomes and gives patients a better experience during and after treatment. That’s why we built a robust education engine to deliver targeted, treatment-specific content directly to patients to help them, their caregivers, family and friends understand what they are facing. We have surveyed tens of … Read More

Peer support could be the missing component to your patient engagement strategy

Stephanie GingerMedication Adherence, Navigating Care, Patient Engagement

It’s probably safe to say that true patient engagement is widely accepted as one of the primary drivers that will enable successful value-based cancer care. As the cost of care continues to rise to levels that are unsustainable and low medication adherence persists as a serious issue, figuring out how to achieve engagement in a meaningful and cost-effective way is … Read More

A Cancer Patient’s Roadmap

Stephanie GingerNavigating Care, Patient Engagement, Patient Relationship Management

Being diagnosed with cancer is a stressful experience, to say the least. In addition to understanding the diagnosis, reviewing treatment options, and unpacking the financial ramifications – just keeping track of everything can be a lot to deal with. It may seem obvious, but providing patients with a comprehensive care plan can ease some of the distress and anxiety that … Read More

Online Registration Makes Sense for Patients and Providers

Stephanie GingerPatient Engagement, Patient Relationship Management, Patient-centered Care

Giving patients a convenient way to complete registration forms prior to their first appointment is an important improvement for the patient experience. Saving resources and providing your staff with an easy way to track patient registrations makes sense for your practice. The Registration feature using Navigating Care’s Patient Link is a great way to automate a process that can be … Read More

Engage Patients and Improve Clinical Outcomes with Patient Link

Stephanie GingerMeaningful Use, Navigating Care, Patient Engagement

CMS offers incentives for eligible providers or organizations that meet Meaningful Use objectives, with the broader intent of engaging patients and improving clinical outcomes through use of technology. Navigating Cancer’s Patient Link offers a win-win solution. It helps providers improve care in meaningful ways while also fulfilling Stage 1, 2 and 3 requirements. Key features that support Meaningful Use include: … Read More

The Oncology Care Model Patient Experience

userOncology Care Model, Patient Engagement, Patient Reported Outcomes

It’s no secret that policymakers are working to transform cancer care, shifting the basis of provider compensation from quantity of services to quality of outcomes. Currently, more than 20% of Medicare fee-for-service payments flow through alternative payment models (APMs), putting the Department of Health and Human Services within reach of their stated goals of 30% by 2016 and 50% by 2018. … Read More

Customizing Educational Resources for Cancer Patients

userPatient Engagement

According to Pew Research, 72% of internet users looked online for health information this past year. This is good because the more patients understand about their particular disease or treatment, the better equipped they are to manage symptoms or side effects. And poor health literacy is an independent risk factor for poor health outcomes, such as unnecessary hospitalizations and decreased treatment … Read More

Value-Based Payment Models and Why Your EMR May Fall Short

userCare Management Solution, EHR, Meaningful Use, Patient Engagement, Patient Reported Outcomes

Electronic medical records (EMRs) are the software programs that underlie internal clinic workflow at most health care organizations. They’ve been around for a while but implementation nearly doubled nationwide from 2007 to 2012, thanks to the federal resources poured into EMR adoption as part of the Health Information Technology for Economic and Clinical Health (HITECH) Act of 2009. By the … Read More

Why We Do What We Do

userPatient Engagement

At Navigating Cancer, we’re a team of healthcare and technology veterans committed to helping patients and providers fight cancer better. Many of us have family members who have faced cancer, and a few among us are cancer survivors themselves. A couple times a year, we like to take the opportunity to switch on the employee spotlight and dedicate a blog … Read More

The Rise of PROs

userCare Management Solution, Chronic Care Management, Clinical Trials, Patient Engagement, Patient Reported Outcomes, value-based medicine

Cancer care is becoming value-based. Evidence of this evolution is widespread, from the rise of the oncology medical home and the Cancer Care Payment Reform Act H.R. 1934, to successful payer pilots such as UnitedHealthcare’s episode payment model and the University of Alabama at Birmingham’s Patient Care Connect Program. In this changing landscape, the interests of cancer patients and healthcare … Read More