Patient Engagement

Improving outcomes through patient engagement and PROs

A patient-engaged approach to cancer care has been shown to improve outcomes and the entire patient experience. When patients can report their symptoms easily, those symptoms can be managed in a more timely fashion, reducing visits to emergency departments and...

Improving the early cancer patient experience

The cancer patient journey begins well before the first appointment with an oncologist. In this year's Advisory Board Cancer Patient Experience Survey, the results focused on what matters most to patients early in their cancer journey, and how providers can deliver...

Give Patients the Tools They Need to Engage

Navigating Cancer surveys patients using our patient relationship management tools on an ongoing basis. Here is a summation of what they told us between July and September of 2017. The comments they provided are too numerous to include here, but are largely focused on...

Do more to empower cancer patients

Every day Navigating Cancer's education engine delivers timely, personalized education to thousands of patients and their response is overwhelmingly positive. We work with our network of clinic partners to create a holistic patient experience. One key priority is to...

Want to succeed in OCM? Invest in patient education.

Reducing avoidable emergency department visits and hospitalizations There is general agreement among cancer care providers, payers and health IT companies that the Oncology Care Model’s best hope of success is reducing emergency department visits and avoiding unneeded...

The Power of Patient Education

We’ve always advocated that when patients understand their diagnosis and are knowledgable on what to expect it yields better outcomes and gives patients a better experience during and after treatment. That’s why we built a robust education engine to deliver targeted,...

A Cancer Patient’s Roadmap

Being diagnosed with cancer is a stressful experience, to say the least. In addition to understanding the diagnosis, reviewing treatment options, and unpacking the financial ramifications - just keeping track of everything can be a lot to deal with. It may seem...

The Oncology Care Model Patient Experience

It’s no secret that policymakers are working to transform cancer care, shifting the basis of provider compensation from quantity of services to quality of outcomes. Currently, more than 20% of Medicare fee-for-service payments flow through alternative payment models...

Customizing Educational Resources for Cancer Patients

According to Pew Research, 72% of internet users looked online for health information this past year. This is good because the more patients understand about their particular disease or treatment, the better equipped they are to manage symptoms or side effects. And...

Value-Based Payment Models and Why Your EMR May Fall Short

Electronic medical records (EMRs) are the software programs that underlie internal clinic workflow at most health care organizations. They’ve been around for a while but implementation nearly doubled nationwide from 2007 to 2012, thanks to the federal resources poured...

Why We Do What We Do

At Navigating Cancer, we’re a team of healthcare and technology veterans committed to helping patients and providers fight cancer better. Many of us have family members who have faced cancer, and a few among us are cancer survivors themselves. A couple times a year,...

The Rise of PROs

Cancer care is becoming value-based. Evidence of this evolution is widespread, from the rise of the oncology medical home and the Cancer Care Payment Reform Act H.R. 1934, to successful payer pilots such as UnitedHealthcare’s episode payment model and the University...

Meaningful Use, One Step Closer to Finalization

The rules for Stage 3 meaningful use, and the potential modifications to Stage 2, moved one step closer to finalization last week when The Centers for Medicare & Medicaid Services (CMS) handed them off to the Office of Management and Budget (OMB) on September 3rd....

A Non-Face-to-Face Chronic Care Management Solution, for Patients Too

Let’s say I’m a diabetic recently diagnosed with cancer. In the last couple months, I’ve visited multiple clinics (endocrinology, radiology, nutrition, oncology, chronic wounds), plus the ER. As a Medicare beneficiary, my out-of-pocket costs are about $400 a month....

Giving Thanks for Health IT Advances

With the week of Thanksgiving upon us, it is time to reflect on what we’re thankful for. One of the most important things to be thankful for is our health and the health of the important people in our lives. The recent healthcare transformation has led to many key...

Delay in Meaningful Use Stage 2? Not really.

There has been confusion and questions circulating about the recent announcement regarding a new timeline for Meaningful Use Stage 2 and 3.   On December 6, 2013, CMS proposed a new timeline for Meaningful Use, extending Stage 2 for an additional year and delaying the...